Shipping Policy

At everlasting.watch, we work to ensure that your order reaches you safely and on time.

1. Order Processing

Once your order is successfully placed, we begin processing it.

Orders are generally processed within 1–2 business days, unless otherwise mentioned on the product page or during checkout.

Orders placed on Sundays or public holidays may be processed on the next business day.

2. Delivery Time

Estimated delivery time is generally:

3–7 business days

Delivery times may vary depending on your location, courier availability, weather conditions, public holidays, and other circumstances beyond our control.

Remote and certain non-serviceable areas may require additional delivery time.

3. Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before you complete your order.

Any free-shipping offers will be subject to the terms mentioned in the respective offer.

4. Order Tracking

Once your order has been shipped, tracking information may be shared with you through your registered phone number or email.

You can use the provided tracking details to check the status of your shipment.

5. Delivery Address

Please make sure that your shipping address, phone number, and other contact details are correct when placing your order.

We are not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

6. Delayed Delivery

Although we aim to deliver orders within the estimated timeframe, delays may occasionally occur due to:

  • Courier delays
  • Weather conditions
  • Public holidays
  • High order volumes
  • Natural events
  • Transportation issues
  • Incorrect address or contact information
  • Other circumstances beyond our control

If your order is delayed significantly, please contact our customer support team.

7. Delivery Attempt

Our courier partner may make one or more delivery attempts depending on their delivery procedures.

Please ensure that someone is available at the provided delivery address to receive the package.

If a package cannot be delivered because of an incorrect address, unavailable recipient, or repeated failed delivery attempts, additional shipping arrangements may be required.

8. Damaged Package

If your package appears damaged or tampered with at the time of delivery, please take photographs or a video of the package before opening it and contact our support team as soon as possible.

This documentation may be required to investigate the issue with the courier partner.

9. International Shipping

Unless specifically mentioned on our website, we currently provide shipping within India only.

10. Contact Us

For shipping-related questions, please contact us:

[Brand Name]
Email: [Business Email]
Phone: [Phone Number]
Address: [Business Address]

We are happy to assist you with your delivery-related queries.